FAQ

Do you offer a product/invoices photo-taking service (in case of ungating Amazon categories), and how much? 

 

• Yes, our cost per unit includes: Receiving, Inspection, Item pictures if damaged, Label removal, and Labeling (FNSKU, Fragile, Suffocation warning, Single unit - do not open).

 

Is there a subscription fee or monthly fee? If so, how much? 

 

• We charge a one-time set up (registration) fee of $75 to get started.

 

Do you help to keep the receipts & invoices? If so, how long do you keep? 

 

• Yes, we keep all receipts, invoices, and documents pertaining to your shipments on file for 1 year. 

 

Do you require a minimum quantity of each shipment?

 

•  No.

 

How to start a business with you? 

 

• If you are ready to get started, let us know and we can get everything going for you. Once you have paid your set-up fee of $75, we will send over our Welcome e-mail with detailed instructions on how to get started. 

 

 What's the turnaround time of your prep center?    

 

• This depends on your volume. We can typically turn around inventory in 24-48 hours. We work with all sellers to create a shipping plan that will suit their needs.  

 

Do you offer FBM service and the cost? 

 

• Yes, the cost is $3.50/per unit but only offer this service during certain times of the year. 

 

How to pay? Is PayPal acceptable? Charge by case or by month?

 

• We accept PayPal and will be offering additional payment options in the near future. We charge by case for the first 3 shipments - just until trust is established with client, then we can work out a pay schedule. 

 

Do you offer storage service for products and the cost? 

 

• Storage is free for items for 30 days - then $20/mo. thereafter. 

 

Can you buy on behalf of me in some special cases such as purchase number limit? and the cost? 

•  We do. We require payment for items up front and charge an additional $1.25/per item purchased.